Kilimamoto Adventures Travel Policy
Booking and Reservations:
- Reservation Confirmation:
- All bookings are confirmed upon receipt of a non-refundable deposit or full payment, as per the tour package’s terms and conditions.
- Payment:
- Payments can be made via the accepted payment methods specified by Kilimamoto Adventures.
- Full payment is due sixty days before the start of the tour, and failure to make the payment may result in the cancellation of the reservation.
- Cancellations and Refunds:
- Cancellations must be made in writing and are subject to cancellation fees.
- The cancellation policy is outlined in the tour package terms and conditions.
- Refunds, if applicable, will be processed according to the established refund policy.
Travel Insurance:
- Mandatory Travel Insurance:
- It is mandatory for all travelers to have comprehensive travel insurance covering medical emergencies, trip cancellations, and other unforeseen events.
Travel Documents and Requirements:
- Visas and Health Requirements:
- Travelers are responsible for obtaining necessary visas and complying with health requirements.
- Kilimamoto Adventures may provide information and assistance, but the ultimate responsibility lies with the traveler.
Code of Conduct:
- Responsible Travel:
- Travelers are expected to follow ethical and responsible travel practices, respecting local cultures, wildlife, and the environment.
Safety and Emergency Procedures:
- Emergency Contacts:
- Kilimamoto Adventures will provide emergency contact information for the duration of the trip.
- Medical Emergencies:
- Travelers must inform Kilimamoto Adventures of any medical conditions and carry necessary medications.
- In case of a medical emergency, Kilimamoto Adventures will assist in accessing medical care.
Tour Changes and Alterations:
- Changes to Itinerary:
- Kilimamoto Adventures reserves the right to make changes to the itinerary due to unforeseen circumstances.
- Travelers will be informed of any changes in a timely manner.
Miscellaneous:
- Optional Activities:
- Travelers may choose to participate in optional activities not included in the tour package. Kilimamoto Adventures is not responsible for these activities.
- Travel Etiquette:
- Travelers are expected to follow any additional guidelines or instructions provided by Kilimamoto Adventures for the duration of the trip.