Kilimamoto Adventures Travel Policy

Booking and Reservations:

  1. Reservation Confirmation:
    • All bookings are confirmed upon receipt of a non-refundable deposit or full payment, as per the tour package’s terms and conditions.
  2. Payment:
    • Payments can be made via the accepted payment methods specified by Kilimamoto Adventures.
    • Full payment is due sixty days before the start of the tour, and failure to make the payment may result in the cancellation of the reservation.
  3. Cancellations and Refunds:
    • Cancellations must be made in writing and are subject to cancellation fees.
    • The cancellation policy is outlined in the tour package terms and conditions.
    • Refunds, if applicable, will be processed according to the established refund policy.

Travel Insurance:

  1. Mandatory Travel Insurance:
    • It is mandatory for all travelers to have comprehensive travel insurance covering medical emergencies, trip cancellations, and other unforeseen events.

Travel Documents and Requirements:

  1. Visas and Health Requirements:
    • Travelers are responsible for obtaining necessary visas and complying with health requirements.
    • Kilimamoto Adventures may provide information and assistance, but the ultimate responsibility lies with the traveler.

Code of Conduct:

  1. Responsible Travel:
    • Travelers are expected to follow ethical and responsible travel practices, respecting local cultures, wildlife, and the environment.

Safety and Emergency Procedures:

  1. Emergency Contacts:
    • Kilimamoto Adventures will provide emergency contact information for the duration of the trip.
  2. Medical Emergencies:
    • Travelers must inform Kilimamoto Adventures of any medical conditions and carry necessary medications.
    • In case of a medical emergency, Kilimamoto Adventures will assist in accessing medical care.

Tour Changes and Alterations:

  1. Changes to Itinerary:
    • Kilimamoto Adventures reserves the right to make changes to the itinerary due to unforeseen circumstances.
    • Travelers will be informed of any changes in a timely manner.

Miscellaneous:

  1. Optional Activities:
    • Travelers may choose to participate in optional activities not included in the tour package. Kilimamoto Adventures is not responsible for these activities.
  2. Travel Etiquette:
    • Travelers are expected to follow any additional guidelines or instructions provided by Kilimamoto Adventures for the duration of the trip.